The Importance of an Effective Sales Force in the U.S. Shipping Marketplace
Technology has empowered the consumer, putting him in the driver’s seat 24/7. In other words, it is the customer who decides when and how to interact during a business relationship.
An effective sales representative in the shipping marketplace is valuable to many organizations. In this white paper you will learn about the true value a sales representative brings to its customers (shippers) who rely on their representative for guidance and advisement. We explore the attributes that make a shipping sales representative effective, what qualities are valued the most, and lastly how the leading package carriers compare to one another.